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Return Policy

If the boots didn't fit or you are not happy with them, you can send us an email to info@shopalexboots providing us your name and purchase order.

If you want an exchange for another color or size, we will email you a return label and as soon as we receive your return we will send you the new pair at no cost!

If you want your money back, just mention on your email what was the reason you did not like the boots and we will email you a return label and a refund will be processed as soon as we receive the product and its inspected by one of our team members. A flat $25.00 fee would be deducted from your original payment to take care of the shipping back.

ALL RETURNS MUST BE IN THE SAME CONDITION YOU RECEIVED IT. TRY THE BOOTS ON A CARPET, NOT ON A TILE OR WOOD SURFACE! ANY USED OR ABUSED PRODUCT WILL NOT BE RECEIVED BACK!

ANY QUESTIONS OR CONCERNS FEEL FREE TO CONTACT US INFO@SHOPALEXBOOTS.COM

OR BY PHONE (915)533-8991.

HABLAMOS ESPANOL!!!!!

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